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Partnerships & GrowthDallas, TX / RemoteFull-Time
Customer Success Engineer
Help enterprise customers and developers build successfully with TAL APIs — solving their technical problems and making them wildly successful.
About This Role
Our customers' success is our success. The Customer Success Engineering team sits at the intersection of technical depth and customer empathy — ensuring every enterprise deployment succeeds.
Responsibilities
- ▸Onboard enterprise API customers with technical integration support
- ▸Diagnose and resolve complex technical issues across the TAL stack
- ▸Build customer-specific reference architectures and best-practice guides
- ▸Gather customer feedback and synthesise product improvement requests
- ▸Partner with sales on technical evaluation processes and proof-of-concept builds
Requirements
- ▸BS in Computer Science or equivalent
- ▸3+ years in solutions engineering, customer success engineering, or technical support
- ▸Strong Python and familiarity with API integration patterns
- ▸Experience working with enterprise customers on complex technical deployments
- ▸Excellent communication and problem-solving skills
Nice to Have
- ▸Prior experience supporting AI or ML APIs at an enterprise level
- ▸Background in cloud architecture or systems integration
- ▸Familiarity with LangChain, LlamaIndex, or similar AI application frameworks
TAL Corp is an equal opportunity employer. We believe the best team reflects the full diversity of humanity — because we are building for all of it.
Apply Through Training
At TAL Corp you don't just send a résumé — you prove yourself. Apply by joining our training program; complete it, and top performers are hired into this role.
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- 2Train, build real skills, earn a credential
- 3Top performers → straight into hiring
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